FlyerTalk Forums - View Single Post - KLM new Premium Economy still coded as low DL miles earning "Discount Economy"
Old Feb 28, 2023 | 12:06 pm
  #70  
Oakshadow
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Originally Posted by LynniePP
Hi all, I completed my KLM ticketed flights from Boston to Bergen Norway on Delta metal on 12/16/22 (this was a Diamond MDQ run). Finally, after literally calling at least once a week on 2/7/23, they moved me up to Diamond status for 2023. Here is the email I received:Hello Lynne,
...
They have advised, the system will be running a sweep to adjust the MQMs, MQDs, and mileage credit on all accounts affected with the change in earning on KLM in W, S, and A classes of service. As we are showing your travel 12/13-12/16/23 would have earned an additional 2,195 MQDs which would of qualified you for Diamond Medallion Status, I have adjusted your status to Diamond beginning 12/30/22 and have adjusted your travel on 1/26-1/29/23 to include the Diamond Medallion bonus miles.
...
This is sort-of what happened to me. They "granted" me Gold status as it should have been. But unlike for you they haven't updated the December KL A-Class Premium Comfort trip to reflect the proper MQMs/bonus SMs or (somewhat irrelevant now) MQDs.

It seems there's a little bit of chaos in the SM department and they are haphazardly making inconsistent adjustments to individual accounts one at a time.
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