Originally Posted by
NetJets Germany
Interesting. I (DM) called a few times two weeks ago, selected English and got put through within 10 mins. This was usually around 2pm HK time.
This is an interesting data point. Can you let us know, which location you called ? Maybe you got connected to a location, which does have a low load ?
Last week, I did have 1 DM wait for 40 minutes and 1 DM wait for "just" 8 min (bear me the exact minute count).