Originally Posted by AdventureA

Update from the Washington State Patrol: "Good morning,

Per the letters sent prior, we have deleted the record for the applicable court cases. This removes the events from our record and from the FBIs record. I cannot say as to what agencies still have this information on their record, we only control the state record, and the Washington portion of the FBI record. I cannot answer as to why you are being denied for global entry, would direct that question to them. They also might able able to tell you where they are receiving this information."

Update from the FBI: "Thank you for your inquiry.I reviewed your Identity History Summary that you provided. As your letter shows, You do not show in our database as having a criminal record. My team cannot search any database, we are the Customer Service Department. We only assist individuals with obtaining their Identity History Summary or Challenging a Firearm related denial.

With that being said, I do want to try to help you. After reviewing your letter from the Department of Homeland Security, I would follow the instructions provided there for you. Should you need more assistance, I will provide you with their phone number. The number is 202-282-8000.

Thank you"

I also submitted a new Challenge Request to the FBI. It took several months to complete last time, and I doubt it will yield any new information or results.