Originally Posted by
FlyerEC
What a pity , but if you can , try move to MOBKK or The Siam , was not impressed with FS either , heard similar about Capella .
Our 2 BKK “ homes “ have not disappointed , & if any slip ups , have had wonderful service recovery

Very true… especially MOBKK goes above and beyond with service recovery and of course at The Siam, Nick is very hands on!
I will take a longer break from FS Bangkok until deep rooted problems are sorted for good.