FlyerTalk Forums - View Single Post - 9 hours in a broken Q-Suite - not offered a bean
Thread: 9 hours in a broken Q-Suite - not offered a bean
View Single Post
Old Feb 27, 2023 | 3:30 pm
  #3  
commodities
 
Join Date: Jan 2023
Posts: 35
They do have awful Customer Service. Their thinking probably is that - We have the product and people will just eat it up. Forget all the little measly, annoying, and incomprehensible rules we make up. Forget about the Customer Care aspect. Forget about everything else. We got Qsuites and 200 Skytrax so people should just appreciate it.

Very narrow and shallow thinking. They will get theirs unless they MASSIVELY invest in customer care.
commodities is offline  
Reply