Originally Posted by
Cryotia
I think something in the system prevents agents from easily changing from an SQ-only award to an SQ-and-*A award, even if the charts are now identical and there is I/X inventory on all flights.
I think this is where the confusion lies (unless I'm the confused one which is entirely possible!). As far as I understand awards, there is no such thing as an "SQ-and-*A award". As soon as you want to add another *A carrier segment, the entire award must be available as a *A award. In other words, the agent had to be able to see the initial SQ segment within the *A search and this is where there is often a problem if the SQ segment has not been made available as a *A award.