Originally Posted by
atflyer
I guess this is a cancellation 2 weeks or more in advance and then EU261 does not apply. They can refund or reroute you. I think the messages you show are are likely mistakes and the platinum line rep is probably right. Further, why would you like a voucher that has 1 year validity if they refund? The value will not differ.
EC261
always applies to all flights out of EU and all EU airline flights into EU.
EC261 contains
a lot more than just the compensation. That said this would be a weird one to determine. Flight is still operating, but the ticket is cancelled. But the operating airline is the one responsible to compensate. But the flight
is operating!
re. the vouchers I suppose the airline determined that vouchers are no longer needed and it can refund directly within 7 days?