Originally Posted by
Kacee
I'd stop arguing with the property and try to enjoy the rest of the stay. The discussion with Marriott is separate. Regrettably, Marriott corporate has, with occasional exceptions, mostly been backing properties on these issues for the past three years or so, even when the property is clearly wrong. The ultimate remedy is to flame the property on T/A and vote with your wallet.
Interesting that just last month there was a
TA review of Triada Palm Springs sticking it to another guest over breakfast. I agree that M.I. will probably do little or nothing to enforce their own Terms and Conditions. The Marriott family should be ashamed of the BonFire that they left behind.