Originally Posted by
icehocey77
that would involve my concierge actually responding to emails within a weeks time. Btw. Sent my concierge an email with the details of what went down with the failed TSU 2 days ago. Yet to get any response what-so-ever. Pretty shameful. I’m starting to think they don’t even work for the company since any email I’ve sent in the past month and a half has been responded to by someone else.
Sadly even Twitter now isn't working as it used to. I request a TSU be applied via Twitter 4 days ago, and it still hasn't been applied (even though they said it would be within a few hours). Now I've got a concierge who doesn't reply before 5 days and Twitter who is at 4 days and counting. I have messaged them on days 1 and 3 and they said they are backed up. Am I whiner or should I expect a TSU to be applied before 4 days via some method other than me spending money to make a phone call?