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Thread: Titanium Complimentary Snack or Meal in Main Cabin
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Old Feb 26, 2023 | 6:25 am
  #60  
pdxtraveller
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Join Date: Nov 2005
Location: Vancouver, WA
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Posts: 297
Originally Posted by tonylop33
Recent flight OGG-SFO I pre-ordered a sandwich. A few hours before the flight I was upgraded to FC - too late to order a FC meal. On the plane the FA asked if I wanted the only option available in FC or rather have my pre-orded coach meal. I was not feeling the available cheese plate so I asked for the coach meal. The FA plated the sandwich and added the salad and a roll. Later I noticed I had been charged for the sandwich.
You can call the "In Flight Refund Desk" at 1-206-392-7645. I did this and it was a reasonably quick process--under 10 minutes. The refund appeared on my credit card in a few days. It is very frustrating that this glitch isn't fixed. I sent an email to Customer Care about this on February 18 and will post here when I get a response.
Last edited by pdxtraveller; Feb 26, 2023 at 6:52 am
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