Date: 2/25/2023
Route (Please bold if failure): SEA-OGG
Flight Number: 861
Fare Class: N
Add companion, if there was one: One companion.
Time the upgrade cleared or position on waitlist if didn't clear: Didnt clear at t-24. Position 1/2 in UL with 3 seats. Still 1/2 on UL.
Date of ticket purchase: 2/21/2023
AS processor strikes again by releasing 1 U seat right after another. Skipped us 1/2 on the UL list and upgraded pax 3-5 on UL. Customer care was useless when I complained and actually made it much worse by shuffling everyone’s seat around. Typical AS nonsense. Technically flight hasn’t happened yet but they cleared all the upgrades already. Huge disappointment and this will be my last paid flight on AS.