Originally Posted by
Cohall
I received a proactive email about a week in advance with list of activities, transportation options, request for our preference on milk for coffee etc.
Which email address are you sending to?
rp.guestexperiences@
rancho1@
and the GM too
Their Instagram handle replies but all they tell is they’ve notified the staff and I should hear back (which I never do).
I realize today’s Rancho tour just started before our check-in (super slow: over 40 minutes)
They don’t have one tomorrow and the one on Monday might be too late since we check out Tuesday. They seem extremely short-staffed.