Originally Posted by
0perator00
...However they were not able to "significantly" upgrade my flights, the example they gave of a significant upgrade was that I could not move from a connecting flight to a direct flight. However, the would allow me to reduce my connections from three to two. It seemed like they might have some discretion in those decisions.
Haha, just to followup, called to finalize a change and the new agent I spoke to said they couldn't change it from 3 to 2 connecting flights! 😂