FlyerTalk Forums - View Single Post - Miles & More eVoucher upgrade Questions [merged Q&A]
Old Feb 24, 2023 | 10:21 am
  #1214  
pdeut
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Join Date: Oct 2021
Location: MUC/PAR/MIA
Programs: LH SEN, AF Plat, Hertz PC, Sixt Diamond, Bonvoy Gold
Posts: 205
M&M seem to be releasing new features on their website/app.
I received the same email as the one reported here by hugolover , and found these options below the (inoperable) Travel Insights:

Someone please correct me if I'm mistaken but I don't recall seeing these options in this format before. It would appear that M&M may begin to facilitate the online booking of eVoucher and award upgrades. When I clicked on the left, self-service, upgrade button, I found this portal with my future bookings displayed:

In typical LH IT fashion, this too is inoperable at the moment—all bookings show up yet display "your booking can not be found" within them—but I presume that at some point in the distant future, applicable flights might be able to be upgraded here. Following the logic of M&M online award flight bookings, I would assume that only upgrades that are instantly available would be possible online; I would be shocked if it let you do anything waitlist-related.
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