Originally Posted by PortlySpartacus

Off Topic: I was thinking today about where I consume and contribute to the Hyatt community. My attention has shifted more to Facebook groups on Hyatt loyalty away from FT. I've been a loyal FT member for years and I really have enjoyed the insights and have been able to share my tips and insights as well. But it seems like this Hyatt FT thread is mainly about complaining. Whiners and complainers about how things aren't perfect. Not everyone, but just like other social media sights, these complainers have a loud voice that tends draw the most attention.

What I notice on the various Hyatt FB groups is that people are more often optimistic, noting where things aren't great, but generally have a positive and appreciative attitude about their Hyatt experiences. Lets just say they seem more grateful.

I'll continue to check-in on FT but I think it will be less frequent these days. The FB Hyatt community is way more helpful, positive and less petty. In a nutshell, gratitude and appreciation for this gift of travel is more of a draw for me than what I am reading on these Hyatt FT threads. Besides that, the FT interface is dated. Constant scrolling to the bottom and waiting for the page to load is a pain. Then to go through that and have all the posts be whining and complaining back & forth about the traffic noise on the road outside the hotel or how TSU's are an absolute mess? No thanks. Hyatt FB groups are getting more and more of my attention simply because they provide more value with less drama!!!

Originally Posted by sapguy

Completely agee with you that the TSU “issue” is with a few loud whiners! I had my 4 TSUs applied in 2022 by my Concierge without incident on paid and points stays.

Also agree with your post 701 below completely!