FlyerTalk Forums - View Single Post - LH Group Rules for Involuntary & long-term Schedule Changes
Old Feb 23, 2023 | 7:21 pm
  #313  
chris63
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Originally Posted by arf04
I have not flown LH in quite a while so am not especially familiar with what options are available to me on an involuntary schedule change. I have been on KL/AF pretty much for the past 12 months (with only one LH trip) and any little schedule change allowed me to rebook onto flights on different days and times if I said they worked better for me (very easy!).

In any case, I received an email today with a schedule change for a flight in two months in P class. It is FRA-YYZ-YQR. The problem is that the YYZ-YQR flight on AC is cancelled and they rebooked me onto one that departs 8 hours before I arrive in YYZ. Obviously, that will not work. I expect that I am ok to request the routing that will get me home on the same day, which is FRA-YVR-YQR. Otherwise, I will have to be rebooked onto the day following an overnight in Toronto if they insist on original routing, which I would rather not do.

What I wonder about is that on my outbound I am booked onto YQR-YYZ-FRA on a poor schedule (5 a.m. departure with an 8-hour layover in YYZ). It was, at time of booking, the only YQR-YYZ flight that would allow a connection to FRA so that was what I booked. AC has added a 10 a.m. departure that gives a much nicer 3h 15 min layover in YYZ. Will LH entertain changing me to that flight while I am asking for the inbound to be fixed? My gut says no, but as mentioned above KL/AF were incredibly easy about such things, so worth seeing what is the norm with LH before I call. All domestic legs are LH codeshares on AC.

I am connecting onto FRA-TFS, so it would be nice to shorten the length of the trip a little--if the 10 a.m. flight had existed at time of booking I would certainly have booked it.

Thanks for your thoughts!
Very unlikely they would agree to move your outbound but it will not cost to ask, for the cancellation ask them for the flight you prefer.
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