Originally Posted by Stil

This is very important because what is happening here is TK´s IT is preforming differently then any agent would ever do and thats a permanent glitchs that people can get cought up in.
Here I´m thinkink of the maby thousands of people that has gone down the same route, because that would be the logical thing to do, ending up in a twilight zone mess like this.

I have had OTA bookings with KL as an example. If I plot my Pnr. number in on the website, this is what happenes.

1. I´m allowed to choose seat (because i´m elite).
2. I can buy extra luggage.
3. They will inform me check-in open 24 hour before departure.

I would not in a million years be able to alter the booking online (they can take responsebility for the booking for a fee when calling, but that is a nother story).
This is where it all get´s clear as mud, in my book. If TK had funktioning IT it would have a stop mecanism in alignment with their own rules for OTA bookings as, other airlines does.

Are TK to blame legally or anybody for that matter, who knows. Are TK in their own league of incompetent here, I´m not even going to answer that.

TK and M&S is for sure a constant weighing of cost/benefit mutch more so then other airlines i know! Why do I stick around miles redemption sweet spots.