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Thread: Questions Regarding the UC one-time pass ( OTP ) (New limited guesting abilities)
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Old Feb 22, 2023 | 8:44 pm
  #120  
IAH-OIL-TRASH
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Originally Posted by kithytom
7 weeks since I renewed my Explorer Card but I have not received the one-time passes.
Called premier desk they said it's Chase problem and called Chase they said call United. I ended up talking to two representatives from each side and they all said the same!
Only clue I have is "0 of 2 passes redeemed" on my account but no actual digital passes. Who's fault to blame?
i don’t know if this will work, but how about deleting the card as preferred form of payment and adding it back? Sometimes “jiggling” things works. Maybe log out of app, log back in?
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