I have used Airbnb and VRBO for years. There were very nice stay but there were also some disappointments. Recently, there are more disappointments than wows. This month I encountered two serious issues. First is with VRBO. Reserved a place. The description was for 3 bedroom and 3 bathroom. Contacted the host to verify. Was told that our party of 4 will share 1 bedroom and 1 bath, Canceled and rebooked with Airbnb.
The Airbnb place is 2 bedroom and 2 bath. 9 days after reservation confirmation, the host emailed to demand that I cancel because she double booked. I did not want to cancel. 1 week later, she cancel. Airbnb refused to do anything and claimed that either party is free to cancel. Today, I am looking through Booking.com for alternatives. Why reserve something if the host can cancel whenever they get a longer booking? Airbnb has become too unreliable.