Staff cafeteria is exactly what sprung to mind for me too. I don't think I've ever seen such a sharp decline in a hotel's club lounge facility - it almost looks like an Admirals Club from a decade ago. Clearly they've invested no money into design - looks absolutely abysmal and I hope guest feedback says as much. I've just cancelled my next stay. We probably shouldn't be surprised as the owner, Singapore-based M&L Hospitality has a portfolio of mainly limited service hotels. They'll be looking to extract every dollar.

Sheraton Grand and Sofitel Darling Harbour are both excellent options. The Sheraton's rooms/suites have an old-school plushness. The Sofitel's rooms are newer but less plush and in some areas feel more 4 than 5 star. Both have outstanding Club lounges - the Sheraton for the clubby vibe and Sofitel for high ceilings and magnificent views across the harbour. The PH is always a nice option, but with rooms now frequently above $1,400 a night, it's beyond what I'm willing to pay unless for special occasions.