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Thread: Another Poor BA Experience (will not renew my GGL)
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Old Feb 20, 2023 | 5:41 pm
  #6  
makin'miles
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Originally Posted by Saladman
Without being too picky, out of the sections you’ve complained about, the first - the agents at DFW - were not BA staff.
Chosen by BA, wearing a BA uniform, completing work for BA, and interacting with BA passengers (and not labour lawyers). I mean, if it looks like a duck and quacks like a duck....

Are you inferring that BA isn't responsible for the quality and service of staff that it contracts for?
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