FlyerTalk Forums - View Single Post - SWU / upgrade cleared then reversed (merged threads)
Old Feb 19, 2023 | 6:05 am
  #19  
EncFlyer
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Join Date: Dec 2021
Location: EWN-RDU
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Originally Posted by gs7983
Family of 4 flying to CDG in March, SWU clears on 2/12, then this morning we are back in main cabin. Sounds like another poster had a SWU issue as well; AA says a system glitch caused us to be moved back. We are back on the waitlist, but also lost our good MCE seats in the process. Any experiences to share or advice?
This happened to us on two reservations to HNL and MXP. Was able to call the EP desk and the agent took care of it immediately with our same seats. Thanks for making a post about this. I am sure as time goes on AA's ability to fix this will become limited. Early bird gets the..
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