Originally Posted by
aisleorwindow
Has anyone reached out to BE about the change towards flights booked with Amex Travel no longer counting for the program?
Happy to email them and report back, but figured I'd check here first.
I wrote to customer service about a flight that tracked but showed on my account activity as 'ineligible'. The response was: "
So, fares through Amex travel are considered private fares, which means the general has no access to the discounts that Amex cardholders get. That is why you didn't earn any points on that flight."