FlyerTalk Forums - View Single Post - Doubletree by Hilton Stoke on Trent {GBR}
Old Feb 18, 2023 | 12:28 am
  #6  
GentleGiant
1M
60 Nights
50 Countries Visited
15 Years on Site
 
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 3,313
Stayed here last night.

Nice refurbished rooms. Plenty of power sockets.

Upgraded to a deluxe king.

Nice bathroom with overhead shower.

They offer a £30 per person, 3 course dinner via the upgrade option on the app. However the hotel wasn't aware of what this was. They showed me the inclusive menu for half board residents - but having compared prices you would be pushed to save any money. Assuming it is the same menu - nobody had heard of the offer.

Nice cookie and very pleasant staff.

I read a review from a previous Diamond guest who complained about no upgrade at E-check-in. I was promptly given one even though I booked late - no issues there. The managers reply to that guest was he would have given him the junior suite as a Diamond.

The Junior suite was available on the app - but when I asked at reception they said it wasn't available. However I could have booked it still. I have seen this before - but never sure if I am being told facts or not.

No complaints about the room.

Parking is free, but you need to register your number plate.

Breakfast was decent.

No complaints there - although the coffee wasn't to my taste. But a minor gripe.

Would I return - yes.


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