FlyerTalk Forums - View Single Post - Complimentary upgrades (comp ups) on Latitude flight passes
Old Feb 17, 2023 | 1:40 pm
  #118  
ffsim
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Originally Posted by yowcat
Since you asked! At T-2.5 hours it went from J0 to J2 (talk about excitement); however, the app failed to allow me to do the upgrade nor the website. I had to panic-call concierge where I actually got someone in about 5 minutes. Apparently if you have an eUpgrade on any leg of your file the app doesn't seem to know how to do the Comp upgrade. Concierge managed to make the magic work

So just reminds me not to book an outbound and return on the same file. Normally I always book FP as one ways but I think I booked this one early out when someone said "lets head out" and I just grabbed seats quickly and forgot to clean it up before it was too late =/
Awesome, thanks for the update — I’m glad it worked out.

I also tend to book 1-ways when using a FP, so that’s a good tip!
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