Originally Posted by
sullim4
I called the recon line (888-270-2127), went through the automated status message, pressed '0' to connect to an agent, and after asking for my name, she immediately asked if I was calling about the status of my application. So I assume the answer is yes?...
(Wiki) Useful Chase telephone numbers
(888) 270-2127 – General Application Status Line, automated
(888) 609-7805 – Alternative Personal Reconsideration line with live rep
(800) 955-9900 – General Card Services and Application status, automated
(888) 298-5623 – Credit Reallocation Office (Personal cards)
I absolutely don’t mean to argue or criticize, simple trying to help you (and other readers) get an approval, I’m not certain your assumption is correct. The Wiki lists the number you called as “General Application Status Line, automated”.
My last few personal recon calls were about 25-28 months ago, called 888-609-7805 (“recon”) about 2 cards and 800-527-7419 (“lending department”, website “if you need assistance #” under “pending review” message) about 1 card. I always preface a recon conversation with “I think I know the reason for the pending review (or decline), I’m hoping to speak with someone who can review my application and hopefully make an approval, maybe a credit analyst, have I reached the correct department?” which has 100% separated the wheat from the chaff.
Originally Posted by
sullim4
… I could certainly HUCA... but I also don't want to throw off some algorithm to make me think I am destitute/desperate for credit or make the credit agent suspicious for calling in a third time in as many days for status.
I’m a strong advocate of HUCA, I don’t believe that a few calls influence Chase’s decisions. 2 of my last 3 Chase personal approvals involved multiple (some quite lengthy) recon calls (mainly due to difficulties of speaking with a credit analyst in late 2020 or early 2021 during the height of COVID).