Originally Posted by
philipgbaker
I want to question a charge on my Chase Ink card. I don't think it's fraudulent, but the merchant name is unfamiliar. Chase told me that the only way they could investigate is to change my card number and investigate it as a fraudulent charge. That makes it a real pain considering all of the autopayments tied to this card. I don't recall Amex doing this. Is this normal or specific to Chase? Thanks for your replies.
Since Chase is on the hook for any fraudulent charges, why would they let you continue to use a compromised card number?
No card issuer would allow you to do this. Ever.