Originally Posted by demue

Unless they make a mistake, you'll only get the 20USD or rather 180k IDR (yes that's one super crappy exchange rate) once.

We had also two bookings (same situation than yours) and they made sure we got it only once. I did comment that the 20 USD conversion to 180k IDR is borderline fraudulent and should be raised at least to around 250K IDR and even then they would be very safe not to loose any money on it.

The regular staff and Club managers were lovely as always and know about this, but it is not in their power to change it and there is still a lack of top management presence as I imagine finding a GM that can actually work with the (new) owners is a challenge on its own. YMMV.