Originally Posted by
PDXPremier
My last interaction with a BBB complaint was a refund for the Hilton Gold food and beverage credit that I didn't get and they responded with my refund and 10,000 Hilton Honors points so a relatively successful (and faster) resolution.
I've also had a successful BBB complaint (local unethical business). Nothing wrong with BBB complaints. But if you want government teeth with the results, BBB is not the preferred method.