I guess this current experience fits the topic.

Booked ARN-HEL-SEA-LAS and LAS-LAX-HEL-ARN directly through AY for September a couple of months ago.

Now we notice the flight back has been changed to LAS-SEA-LAX-HEL-ARN with the flight to LAX arriving 4 hours later than AY002 departs from LAX. I don’t have a time machine so this schedule kind of doesn’t work.

So the codeshare AA metal flight has been ”cancelled” and some robot has made that idiot rerouting. It’s just that the AA flight is not cancelled. AA sells it.

I call AY, and they tell me to call AA since ”AA has cancelled the flight”. AA tells me they can’t do anything about it, only AY can (most likely true). AY offers us one option which is a lot worse than the original flight (tight change with a possibility to miss the already upgraded AY002, and obviously zero time left for lounges).

I wonder what rights we have now that probably AY just stopped offering that particular AA flight as codeshare. Do we have to accept a worse flight (departing 4 hours later), when the ”cancelled” flight is not in reality even cancelled. I would think that technically they are able to put us to any flight from LAS. AY even sells a Jetblue flight for the same day which fits the schedule better.