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Thread: FAQ: What's a Systemwide Upgrade / SWU / VIP and how to use? (Master thread)
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Old Feb 16, 2023 | 1:11 am
  #2217  
aacar
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Originally Posted by chrisny2
I got an ExpertFlyer alert that upgrade availability opened up, so I immediately called AA. She said there is availability so "let me clear it." She then said "Hmm the system is blocking me from clearing it, so the system will automatically run the waitlist each day."

Is there anything I should do other than wait?
There seems to be a system issue at the moment, all flights are showing C7 (for Upgrades) and a bunch of my EF alerts fired. Tried to confirm a couple LAX-SYD upgrades, the agents initially see the space available but are unable to clear it at the end.
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