Originally Posted by
corporate-wage-slave
The Regulation says "hotel accommodation in cases where a stay of one or more nights becomes necessary" (9.1.a), it doesn't say "at the customer's preference".
Regardless of which option I go for, an unplanned hotel stay
somewhere will now be necessary. I don't live in London and therefore couldn't get from home to LHR in time for a 07:25 flight on the Sat morning.
Therefore I'm still struggling to see how this wouldn't be "necessary"?
Incidentally, currently on the phone with the "US" number. First they insisted that if I change the booking to ZRH, I will forfeit any right to recover hotel or other costs. Now the story is that they cannot rebook to a different country - even though BA (and presumably other airlines) aren't flying to anywhere in Germany on the booked date.
I may HUACA tomorrow and see if the UK-based team can offer more sensible alternatives, but at the moment it looks like I'm going to be facing some out of pocket expenses which I'll have to claim back. Oh well, at least I'll get a bit nearer to my CC spend targets this way!
