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Thread: "Redemption class Y is not valid on this flight date" error
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Old Feb 15, 2023 | 5:49 am
  #7  
am0985
All eyes on you!
5 Years on Site
 
Join Date: Nov 2017
Posts: 100
Originally Posted by satay
Yes CSO mentioned it’s because I called in to make a new booking instead of doing it online.

But since the booking couldn’t be done on their website due to the Class Y error, they agreed to waive the fee.
Thanks for the data point! I'll try on the Whatsapp when my date becomes available. Whoever I was talking to was ready to book it, I just had to back out of that date.
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