FlyerTalk Forums - View Single Post - 30+ days for customer care response?
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Old Feb 14, 2023, 10:12 pm
  #19  
beckoa
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Originally Posted by Eujeanie
Can someone explain this to me? I've tried very hard to keep anonymous, even being reluctant to contact the hotel lurkers when they want info to pursue an issue.

How does Alaska "know" who you are from posting here? Does Flyertalk make public your name and e-mail, etc.?
Pre-snomagedden in November response times were within a week. Recently mine have been about a month.

And agree with others, the timing was just a coincidence.
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