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Thread: Night/Points showing in transactions but not in account totals?
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Old Feb 14, 2023 | 4:37 pm
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Fisch
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Join Date: May 1998
Location: Calgary, Alberta, Canada
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Night/Points showing in transactions but not in account totals?


Hi. I’ve looked at previous threads but can’t see this covered.

I had a stay at Toronto Westin Harbour Castle recently. The transaction details on the Bonvoy App show the stay, and indicates 1 night and points amount. It has been 36 hours since the transaction posted, however my total nights YTD and points balance do not reflect this transaction. I have again just refreshed the app and still incorrect nights/points totals.

Anyone have any experience with this; and/or how to rectify? TIA.
Last edited by Fisch; Feb 14, 2023 at 4:50 pm
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