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Thread: Air Canada Compensation For Delayed/Cancelled Flights
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Old Feb 14, 2023 | 2:36 pm
  #192  
hoc022
 
Join Date: Dec 2022
Location: Newmarket, ON
Programs: Aeroplan
Posts: 30
Originally Posted by HSBC
I filed a complaint through AC Customer Care on-line form, I received an autoreply email 'it may take as long as 45 days to get back to you' It included a case number.
After 2 months I still haven't got any reply, should I complain to Customer Care with the case number again
Or any better way?
Anyone have experience to wait more than 2 months?
Thanks!
You should contact the customer care with the case number. Based on my previous experience there's no other better way. Even when I call the customer support line they suggested me to file the online form at the end.
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