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Thread: Long Call Centre Wait Times
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Old Feb 14, 2023 | 9:11 am
  #643  
rankourabu
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Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL AC*E50
Posts: 23,584
Originally Posted by blue2002
LOL. I am beginning to think that my now lowly card-based 25K got stuck somewhere in the SE priority list way back when. Last night's call to AC main reservations line: No prompt for my AP# (That's new, I think... Is the queue priority now based on the inbound caller id?). Once I got through the menus, an agent answered in about 5 seconds.
AC is fine.
Aeroplan is the one not answering.
Finally got a call back, lets see how long it takes.
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