The SGS has always been my favourite hotel, and a 3 year absence made me more eager to return.
Alas, whether it is due to Covid, staff turn-over, cost-cutting, or a new GM, it is not the same.

On arrival I was pleasantly surprised to be greeted by name by the doorman, bellboy, and front desk staff.
And the computer system has apparently been restored - I was welcomed back for my 56th stay.
But my bedding preference ( top sheet only - no duvet) was lost - there was a duvet on my bed.
The room was not perfectly cleaned - I found an elastic hair band on the desk chair. The telephone
on the desk has been removed - only the portable one by the bed remains. The nice fitting monogrammed
in-room slippers have been replaced by the generic, too-small, Marriott slippers.

No pen or note paper provided. ( Yes, there was a pencil and letterhead in the desk drawer).

The in-room fruit was a pedestrian banana/apple/orange, rather than the more exotic longan,
lychees,or rambutan from days past. In three days there, the fruit was never replenished.

Happy hour beer is only Singha - Heineken is no longer available. The first night I was given
only the canapes, not the chips/nuts/taro sticks. Second night all was served, but no napkin
provided.

My favourite cottage cheese is no longer offered at the Orchid Cafe breakfast buffet, and I
unfortunately hit Rossini's on a morning when the French Toast was not available. It also seemed
to me that the Rossini breakfast menu was 12 egg dishes plus a won ton soup - none of the previous
variety was there.

I've also noticed several airline crews staying here - that is not something that I ever recall
seeing here before although I may be mistaken.

This is still a very good hotel, but not an almost perfect one as before.