Stayed here recently for a one night stay. Pretty underwhelmed by the experience.

The hotel is nice but the lobby feels oddly lacking. It feels cold, not very welcoming and doesn't really have much a focal point. It's as if they started putting furniture in and then ran out of money. The hotel overall is trying to be trendy and hip but it is not a patch on an Andaz or Thompson. It feels 'cheap' trendy.

Globalist status recognized but no upgrade offered. Water bottle provided. Breakfast benefit not explained. At breakfast I ordered what I wanted, signed the check and no charge was on my folio. Room was nice and comfortable.

The bar come restaurant is very odd. It is a full service restaurant BUT it has the feel of a lobby bar. There is no host, no silverware laid out on tables etc. You literally pick a table in the bar and can then order a full meal. Super odd. I do wonder whether the restaurant next door was originally planned to be the in house restaurant space but they decided to section it off from the main hotel.

Had a nightcap in the lobby bar come restaurant. Very odd service- it was well intentioned but the bar staff had clearly never made a cocktail- very odd given a majority of the menu was cocktails. Had two very poorly made drinks- Old Fashioned and Espresso Martini.

Breakfast also served in the lobby bar come restaurant. Breakfast wasn't bad but not worth the value. Service again well intentioned but didn't flow at all. I asked for tap water, was given bottle water and then they tried to charge me $8 for the bottle water. No kids menu.

Valet was slow. 15 minutes to deliver car despite them being not busy. I suspect the car is parked miles away or they have very limited staff.

I was burning my cat 1-7 reward stay. On check out I was charged for valet. I quickly pointed the charge out to the FDA and she removed without issue.

All in all the strangest Hyatt property I've stayed in for a while.