Completed a 3 night stay here recently. Overall a decent stay since the property has a fantastic central location if you want to be in downtown. Very close to shopping, dinning, nightlife and the water. However, property plays games with elite benefits. Posted in another thread but in the days up until I arrived the standard suite was showing available. Upon checking in around 10-11pm it was still showing as bookable, however front desk said the upgrade we were shown in the app to balcony room is the most they could do since the standard suites were unavailable due to maintenance and cleaning issues. When pressed the guy kind of admitted that if we booked a cash rate we would have a suite ready. So somehow magically they don't have any issues unless you are trying to get your globalist upgrade. Strange, but it was late and was too tried to push since she they promised we would be upgrade the next day. As you probably already can guess, they never honoured that promise.
And the front desk made a big deal about making sure we got our special globalist personalized envelope, which was basically nothing more than a preprinted welcome letter. But they want you to get it so much they left a text message on the room phone (yes text not voice) that we had to call down and get transferred to multiple people to finally get the blinking light to stop. So there is that.
Breakfast was pretty good with very friendly service. Gym was nice with modern lifecycle equipment. Just wished they had better ventilation / fans in there as it gets hot. Pool and spa are outside but heated. Was pretty packed all weekend so didnt go but also no views so not really worth too much time.