FlyerTalk Forums - View Single Post - Reward flight, cancel returns and splitting bookings.
Old Feb 13, 2023 | 9:53 am
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tinkicker
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Join Date: Mar 2017
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Reward flight, cancel returns and splitting bookings.

Heading on a Europe RFS with some others which I booked for us on my avois but plans change and instead of going home from Heathrow one needs to go straight on a long haul (one way work thing). It's about a 2 hour connection T5-T5c.

Just need to check we're following the correct process.

Call BA and split the booking to give them a separate PNR.

Cancel the return portion of their flight. (avois refunded , £17.50 lost?)

Book the long haul to start from our Europe destination at the same time so they can travel on the same flight as us anyhow.

Travel.

What have I missed?

(the answer for anyone finding this later is yes. this is the process gone through with Customer services. hopefully it will work out)

Last edited by tinkicker; Feb 14, 2023 at 5:45 am
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