Originally Posted by
canopus27
You're surprised? Have you actually flown on Air Canada before?
Only about 800 times, so I'm still getting the hang of it
It's not the inconsistency that surprised me, it's the bizarre mishmash of groups they lumped together there, especially not doing wheelchairs beforehand like they should. That seems to be the one thing they do consistently, regardless of whatever hash they make of the rest of it.