Originally Posted by
carrotjuice
But it got us wondering after it’s happened a few times - is it acceptable protocol to prioritise the giving of exceptional service for a crew’s “friend” onboard (over and above the provisions of the prescribed class) instead of high status paying customers?
Yes. Paying customers are just a hindrance to the crew.
As I keep saying here, expect nothing, regardless of F, J, Y, GGL, GCH etc. and you won't often be disappointed.