FlyerTalk Forums - View Single Post - I can't pay any bookings
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Old Feb 9, 2023 | 10:58 am
  #9  
Cambo
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Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,366
Originally Posted by Luff
I tried absolutely everything. It's a payment error on their end, I asked my friends to try it as well.
I ended up staying 1 hour on a call with them so they can make the booking on the phone, they generated a payment link and the same card that was not working did end up working on the first try.

So the error is on the checkout page and it's a massive one.
Can be things like a mismatch in country where the card is used (IP), vs. given address, vs. the country where the card is issued. Just what the software designer considered a "good" check to avoid fraudulent charges.

Online payment verifications tend to be much stricter with these checks, than when you get a direct payment link.

Even, when the charge fails the first time, flags are set and all subsequent attempts also fail, whatever you try.

Use a VPN to get a Singapore based IP address and be surprised how many websites just refuse to serve you their pages.

Or, just a bug ......
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