Can I use Suite upgrade cert in combination of paid and award stays?
Hi, got some questions about use of Suite certificate for Globalist:
1. I have a 4 night stay at GH Jeju - and it is a paid res.
2. I also have a free night cert for up to a cat 4
3. I called the Globalist line to get the stay upgraded using my suite certificate. I also asked if I could use the free night cert in 1 night - and keep the res as paid stay for the other 3, then apply the suite cert to the whole stay, and was told no. It's either I use the cert, and keep the other 3 night as paid stay, OR I keep everything as paid stay and use the suite cert.
I picked the later, and the res does change to show a Corner Suite - which is to their credit, looks quite good.
I recalled staying at HR Tokyo for 4 nights with mixed res (2 paid stay, 2 award stay - so 3 separate res total but consecutively still 4 nights) - and I was a mid tier status holder at the time (not Globalist), HR Tokyo allowed me to use just 1 Club access award for the whole stay.
Curious if anyone has experience what I was told.