Newbie on AAAdvantage, but I have about 30k miles standing in my account and due to expire in a few months which I wanted to use for an upcoming trip in Asia using JL.
I was looking on the AA website to book GMP-HND-HKD, where there is availablity on the AA website for both GMP-HND and HND-HKD when looked at separately. But I cannot find availability for the same flights, when booked together.
I only get options with one more stop, let's say CTS/OKD to HKD. And when I try to book this, the system errors out :
"Choose a different flight or fare - We're sorry but at least one of the flights or fares you chose is no longer available", and this is the same for any options proposed.
Same thing if I search between GMP and CTS, and opting for one of the options proposed... via HKD on the HND-HKD I want to fly initially !
I called AA tonight and the agent old me that there was no availability on the GMP-HND that day. This is surprising as both AS, BA and even AF can sell me an award ticket (not using those programs as I don't have enough AS miles and AF or BA are charging too much in taxes, I wanted to use the AA miles since they may expire otherwise).
Any advice on what to do ? The agent was ok, and when I told her there was availability on AS, BA or AF, she said 'they must be using a different system..." I am not sure I want to HUACA too many times since it already took me an hour holding to speak to someone...
Thanks in advance for the help !