FlyerTalk Forums - View Single Post - Novotel London West: room upgrade chances
Old Feb 8, 2023 | 10:25 am
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siw
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Join Date: Feb 2017
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Novotel London West: room upgrade chances

Just made a March weekend reservation at Novotel London West (Hammersmith) using the 20% Spring Promo, which was not available for all room types, so I picked the Twin Room as it was the cheapest. I would have preferred a double bed room but it was not marked on the ALL website for the Promo, even though the normal rates had the Twin Room and the 1 Qn Bed roon at the same price. Is there a chance I will get a room upgrade (if it is considered an upgrade) to a Qn Bed room at check-in because I have Platinum status? Is it better to e-mail the hotel in advance to ask if an upgrade is possible or wait until check-in?

Thanks
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