Originally Posted by
arfaczar
Anyone know of or experienced picking up a rental after the official closing time of an airport location?
At major US airports, after-hours drop-off is common, but pick-up is typically limited to operating hours of the counter at those airports. I have a couple of upcoming trips where my flights are arriving after 10pm and I have made reservations for an 11pm (latest available) pickup.
Called the Emerald Elite line and was assured that if I had my arriving flight number associated with those rental reservations, then I would be able to pickup up to 2 hours after the location's official closing time. I didn't know that this was possible and was looking for other FTers' experiences (good or bad) and advice with after hours pickup at National airport locations.
I would *not* count on anything that you were told over the phone.
I have had the National people wait for me when my flight was delayed (all pre-covid), and I have arrived to find a closed-up shop (pre and post covid).
When I am in your situation, I plan for them to not stay - and hope to be pleasantly surprised when they do.