Originally Posted by
rmp_king
At JFK in comfort+ seat, PM traveling with silver medallion spouse, with Reserve card ... no access to SkyClub- agent informed us Reserve card is only for domestic flights.
At LHR comfort+ seat, same travelers- Virgin Clubhouse access with spouse, agent said this will be removed soon and only Premium cabin will be able to access, Sky Priority changes coming soon too apparently.
VS is preparing to join SkyTeam, so I suspect that the Sky Priority changes are going to be VS branding things as Sky Priority. I can't imagine a particular reason to take priority check in / security / boarding away from STE+.
Since VS is joining SkyTeam, it seems odd for them to change the policy and remove lounge access for DL PM/DM unless the policy changes across the entire alliance. I could see DL doing this in the name of "product consistency", but it is odd.
I think you got a poorly informed check-in agent.