FlyerTalk Forums - View Single Post - How bad does onboard catering need to get before UA invests in improving it?
Old Feb 6, 2023 | 9:08 pm
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Originally Posted by UA_Flyer
...why does UA management pick on-board catering as the one to negelect... Is really because of cost?...
I don't think it is neglect at all. It's probably a very calculated "what-can-you-provide-for-this-allocated-money?". UA introduced Polaris, then started cutting back on money spent on Polaris catering. The pandemic catering was rock bottom and UA is not willing to ramp up spending too quickly on catering to provide quality meals. Bottom line is money. The food mirrors UA's budget for it.
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